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From today (1st April 2017), up to 1.2 million businesses and other non-household customers in England are now able to choose their supplier of water and wastewater retail services. This marks the extension of retail competition in the non-household water supply market to England, following its earlier introduction in Scotland.

After a tumultuous year in the political and economic world, Water UK is welcoming key representatives from across the UK’s water industry to our 17th annual City Conference.

Customers who need extra help will, from April, get a more streamlined service from water and energy companies making it easier to get help and stay safe at home.

Water UK has responded to a letter from the Secretary of State to water company CEOs.

Parliamentarians have been warned about the risks involved in any move to nationalise the water industry, with investment, service improvements, environmental standards and low bills all under threat.